Support

Write to support@phillytransitlive.com. Telling me the route number, roughly when you were looking, and what you expected to see makes almost every report answerable.

Positions come from SEPTA's public feeds and are only as current as SEPTA reports them. A vehicle that has just started its run, or one whose equipment is not reporting, will not appear — the map does not invent one. Vehicles that report no usable identifier are hidden rather than drawn as a nameless dot.

Stop predictions come from a SEPTA endpoint that is intermittently unreliable, and the app would rather say nothing than show you a time it does not trust. If a stop reports no arrival, try it again in a moment.

Routes are saved on your own device, so clearing browser data or switching browsers loses them. The fix is the same either way: use the permalink button on the map to copy a link that carries your routes, and keep it as a bookmark.

The iPhone app is not released yet, so there is nothing to install today and no version to report a bug against. The landing page says what it will add; the web version works now, on every phone.